SANBS streamlines employee birthday gifting

The problem

SANBS faced challenges in distributing birthday vouchers to employees. The traditional voucher systems were difficult for employees to use – particularly for those who were less tech savvy. The vouchers had limited usability, restricting where employees could redeem them, making the process frustrating and inefficient.

The solution

SANBS turned to PayCentral’s reloadable transactional card solutions to address these issues. They opted for GiftCentral card products as a simple and versatile solution to provide employees with birthday gifts and streamline the process of distributing these gifts to them.

The implementation process was seamless, allowing SANBS to load cards in bulk or individually, accommodating the month-to-month number fluctuation of employee birthdays.

The results

The switch to GiftCentral cards significantly enhanced the birthday gift distribution process at SANBS. Employees could now use their birthday cards effortlessly, regardless of their technological proficiency. The flexibility of the transactional cards allowed employees to make purchases at a wide range of retailers, vastly improving their experience.With the ability to reload these cards, SANBS now has a long-term solution for their birthday rewards.

“Now, they are even calling me for birthday cards! They look forward to receiving them.” – Matseleng Raphakgadi

Conclusion

By implementing the use of GiftCentral cards, SANBS successfully streamlined its birthday gift distribution, resolving the issues that they faced using traditional vouchers. The ease of use and flexibility provided by the cards improved employee satisfaction, making it easy for all employees to enjoy their birthday gifts. This transformation in the gifting process highlights the importance of choosing a user-friendly and versatile reward system for employee satisfaction, loyalty and operational efficiency.

“The employees are very happy with it!” – Matseleng Raphakgadi